I am from Generation X… I still search for the phone number on the ‘Contact Us’ section of a corporate website. Millennials though are the ones, who were born in Dot Com era and grew up with Internet. Judging by my own children, these are the people who chose Snapchat, Twitter and WatsApp over phone. And if you Skype them , you must be their grandpa or granny.
According to PwC report, 48% of population are those born between 1977 and today and by 2020 50% global workforce will be Millennials. What’s more important – those Gen y and Gen Z are increasingly becoming your customers and consumers. Accenture reports that Millennials already spend $600 bln every year in the US alone. Continue reading “Millennials are here. Are you ready?”